Basic Support (This is free and comes with each license)
  • Technical Issues
    • Installation and Configuration Issues
    • Enhancements or bugs
    • Submit request for support

  • Non-technical (Online Resources)
    • Webinars: Weekly webinars at no charge are provided.
    • Forum: Search the forum to see if someone else has asked the same or similar question.
    • Twitter List: You can follow XpandedReports on Twitter.
    • Articles: See how people are using XpandedReports.
    • Product Tour: See a brief list of features.
    • Demos: List of self help webcast.

Webinars

All webinar times are: 10 AM - 11 AM Pacific,  11 AM - 12 PM Mountain,  12 PM - 1 PM Central,  1 PM - 2 PM Eastern

Topic   Date   Registration
XR for Fishbowl Training Webinar Tue, Sept 15, 2009 Sign up
XR for QuickBooks Product Demo Tue, Sept 22, 2009 Sign up
XR for QuickBooks Training Webinar Tue, Sept 29, 2009 Sign up
XR for Fishbowl Product Demo Tue, Oct 6, 2009 Sign up
XR for Fishbowl Training Webinar Tue, Oct 13, 2009 Sign up
Articles
 
Product Tour See a list of features in the quick tour.
Demos
Intro 
QuickBooks PreferencesSetting up QuickBooks for XpandedReports and your environment.
WelcomeIntroduction to application configuration
Menu BarMain menu options
  
Report 
Report Layout OverviewReview the expanded features
Modify Report ButtonExpanded features under the modify button
Column HeadersHow to manipulate the report via the column header
Computed ColumnsInsert a Excel type formula directly into the report
Computed column troubleshootingResolve issues with computed columns
Memorized ReportsMemorize the report as in QuickBooks
Editing TipsShortcut tips to modifying the report
Create Pivot ReportCreate a Pivot report via a detail report
  
Help 
HelpHelp features
SupportAvailable support mechanism
Report RequestGet that report you always wanted
Version HistoryImprovements
License ScreenWhere is the license information?
 

Forum

If you have any questions, you should first search the forum to see if someone else has asked the same or similar question. Every time you post something in the forum, our support staff will receive an e-mail notification, so you are assured of a timely response.
 

Twitter List

You can follow XpandedReports on Twitter. Twitter contains the latest information on fixes, enhancements, latest status of the product.